Privacy Policy
Thai Wellness Massage, LLC respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect:
• Name
• Phone number
• Email address
• Appointment and service-related details
This information is collected when you submit a form, book an appointment, request information, or contact us through our website or services.
How We Use Your Information
We use your information to:
• Provide customer support
• Communicate regarding appointments and services
• Send SMS messages you have opted in to receive
• Improve our services and customer experience
• Respond to inquiries or requests
SMS Communications
By submitting a form, booking an appointment, or otherwise providing your phone number through our website or services, you provide express written consent to receive SMS messages from Thai Wellness Massage, LLC. These messages may include appointment reminders, booking confirmations, service updates, and customer support notifications.
Consent is not a condition of purchase.
Message frequency may vary.
Message and data rates may apply.
Reply STOP to opt out of SMS messaging at any time.
Reply HELP for assistance.
SMS consent is collected through a clear opt-in process requiring affirmative user action, such as selecting a checkbox on a form.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share information with trusted service providers who assist in operating our business, such as CRM platforms, messaging providers, customer support systems, or scheduling tools, solely for the purpose of providing services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies & Tracking Technologies
Our website may use cookies, pixels, and similar tracking technologies to enhance user experience, analyze website performance, and improve our services. Cookies may collect information such as browser type, device information, IP address, and browsing behavior.
Users may disable cookies through their browser settings; however, some features of the website may not function properly.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to protect your data, no system can guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, provide services, or comply with legal obligations.
Your Rights
You have the right to:
• Opt out of SMS communications at any time by replying STOP
• Request access to the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your personal data, subject to legal obligations
To exercise any of these rights, please contact us using the information below.
Updates to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Thai Wellness Massage, LLC
Email: info@thaiwellnessmassage.net
