Thank you for choosing Thai Wellness Massage. This privacy policy explains how we collect, use, and protect your personal information when you visit our locations, use our services, or interact with us online.

Collection of Personal Information 

We collect personal information that is relevant to providing safe and effective massage and wellness services. This may include:

- Contact details such as your name, address, phone number, and email address 

- Demographic details such as your date of birth 

- Health and medical history relevant to massage (for example, injuries, conditions, medications, and treatment goals) 

- Appointment history and preferences 

- Payment information and billing records (we do not store full card numbers if processed by a third‑party processor) 

We may also collect basic technical information when you use our website, such as IP address, browser type, and pages visited, to help us improve our services.

Use of Personal Information 

We use your personal information to:

- Provide safe, effective, and personalized massage and wellness services 

- Review relevant health information to determine whether services are appropriate for you 

- Schedule and manage appointments, including confirmations and reminders 

- Communicate with you about your visits, follow‑up care, promotions, and service updates (where permitted) 

- Process payments and maintain accurate business and financial records 

- Operate, maintain, and improve our website and internal systems 

- Comply with legal, regulatory, and professional obligations 

Disclosure of Personal Information 

We do not sell your personal information. We will not share your information with third parties except in the following situations:

- When required by law, regulation, court order, subpoena, or other legal process 

- When necessary to protect your safety or the safety, rights, or property of others 

- With your consent, to coordinate care or share relevant information with other health or wellness professionals involved in your treatment 

- With trusted service providers who perform services on our behalf (for example, scheduling platforms, payment processors, secure electronic record systems), who are required to protect your information and use it only for the purposes we specify 

Security Measures 

We take the security and confidentiality of your personal information seriously. We use physical, administrative, and technical safeguards designed to protect your information against loss, misuse, and unauthorized access. These safeguards may include:

- Locked filing cabinets or restricted access for paper records 

- Password‑protected and access‑controlled electronic systems 

- Encryption and other security measures provided by our technology and payment partners 

While we strive to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Access, Corrections, and Preferences 

You have the right to:

- Request access to the personal information we hold about you 

- Request corrections or updates if any information is inaccurate or incomplete 

- Update your communication preferences, including opting out of marketing messages 

To make a request, please contact us using the information at the end of this policy. We may need to verify your identity before fulfilling certain requests.

Retention and Disposal 

We retain your personal information for as long as reasonably necessary to:

- Provide services to you 

- Maintain accurate business and health records 

- Comply with legal, regulatory, and professional requirements 

When your information is no longer needed, we will dispose of it securely, using methods such as shredding physical documents and securely deleting or anonymizing electronic records.

Children’s Privacy 

Our services are generally intended for adults. For any minor clients, we require the consent of a parent or legal guardian, and we handle their information with the same level of care described in this policy.

Changes to This Privacy Policy 

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will revise the “Last Updated” date below. Your continued use of our services after any changes are posted indicates your acceptance of the updated policy.

Consent 

By providing us with your personal information, booking an appointment, or using our services, you consent to the collection, use, and disclosure of your information as described in this privacy policy.

Contact Us 

If you have any questions, concerns, or requests regarding this privacy policy or our handling of your personal information, please contact:

Thai Wellness Massage 

277 Newport Ave, Quincy, MA 02176

Phone: 617-479-4546 

Email:admin@thaiwellnessmassage.net 

Last Updated: Dec. 2, 2025